Consent withdrawal/Grievance
Consent Withdrawal/Grievance
Withdrawal of Consent
We value your privacy and understand that there may be times when you wish to withdraw your consent for the collection and use of your personal data. If you would like to withdraw your consent, please follow the instructions below.
How to Withdraw Your Consent
Email Us: Please send an email to grievance[at]rupeeq[dot]com with the subject line "Withdrawal of Consent". In your email, include the following information:
- Your full name
- The specific consent you are withdrawing (e.g., marketing communications, data processing, etc.)
- Any other relevant details that will help us process your request.
Our Process
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Once we receive your request, we will:
- Confirm receipt of your withdrawal request via email/call.
- Cease any processing activities related to the consent you are withdrawing.
- Delete personal data related to the consent, as required by law.
Please note that withdrawing your consent may affect our ability to provide you with certain services. If you have any questions or need assistance, feel free to contact us .
How to Report a Grievance
Email Us: Send an email to grievance[at]rupeeq[dot]com with the subject line "Grievance Report". Please include the following information in your email:
- Your full name
- Contact information (email and/or phone number)
- A detailed description of your grievance
- Any relevant documentation or evidence
Our Process
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Once we receive your grievance, we will:
- Acknowledge receipt of your grievance within 1 working day via email.
- Investigate the issue thoroughly.
Provide a resolution or response within 1 working day.
Contact Us If you have any questions or need further assistance, please do not hesitate to contact us.
Thank you for your understanding and cooperation.